FAQ
What is your return policy?
We offer a 30-day money-back guarantee. If you're not completely satisfied with your purchase, you can return the product within 30 days for a full refund, minus shipping costs. The item must be unopened and in its original packaging.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other payment options available at checkout.
Can I cancel or change my order?
If your order hasn’t been processed yet, you can cancel or modify it by contacting customer support as soon as possible. Once an order has shipped, changes or cancellations are no longer possible.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery on the carrier’s website.
Satisfaction Guarantee
Lightning-Fast Shipping
At PacedLabs, we know that when you need a boost, you need it now. That's why we’ve partnered with the best carriers in the industry to offer lightning-fast shipping across the US. Most orders are processed and shipped within 24 hours, ensuring that your Energy Oral Strips or any other products arrive at your doorstep in as little as 2-3 business days.
Easy Order Tracking
Once your order is shipped, we’ll send you a tracking number so you can follow every step of the delivery process. Simply check your email or log into your account for live updates and get ready for your Instant Edge or other PacedLabs products to arrive right on time.
24/7 Customer Support
Need help? We’re here for you around the clock! Our dedicated customer support team is available 24/7 to answer any questions you have about your order, our products, or your experience with PacedLabs. Whether you prefer to reach out by phone, email, or chat, our team is always on standby to assist with anything you need—no matter the time zone.